First-Line Supervisors of Correctional Officers

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About the Job

Directly supervise and coordinate activities of correctional officers and jailers.

It is also Called

  • Captain
  • Chief Jailer
  • City Jailer
  • Correctional Case Manager
  • Correctional Case Records Supervisor
  • Correctional Corporal
  • Correctional Lieutenant
  • Correctional Officer Captain
  • Correctional Officer Chief
  • Correctional Officer Lieutenant
View All

What They Do

  • Maintain order, discipline, and security within assigned areas in accordance with relevant rules, regulations, policies, and laws.
  • Take, receive, or check periodic inmate counts.
  • Maintain knowledge of, comply with, and enforce all institutional policies, rules, procedures, and regulations.
  • Respond to emergencies, such as escapes.
  • Supervise and direct the work of correctional officers to ensure the safe custody, discipline, and welfare of inmates.
  • Restrain, secure, or control offenders, using chemical agents, firearms, or other weapons of force as necessary.
  • Resolve problems between inmates.
  • Supervise or perform searches of inmates or their quarters to locate contraband items.
  • Monitor behavior of subordinates to ensure alert, courteous, and professional behavior toward inmates, parolees, fellow employees, visitors, and the public.
  • Instruct employees or provide on-the-job training.

Interests

People who work in this occupation generally have the interest code: ECR.

This means people who work in this occupation generally have Enterprising interests, but also prefer Conventional and Realistic environments.

Work Values

People who work in this occupation generally prize Support, but also value Independence and Achievement in their jobs.

Things They Need to Know

  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • Law and Government - Knowledge of laws, legal codes, court procedures, precedents, government regulations, executive orders, agency rules, and the democratic political process.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.

Things They Need to Be Able to Do

  • Coordination - Adjusting actions in relation to others' actions.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Speaking - Talking to others to convey information effectively.

Education Required

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Wages

In 2018, the average annual wage in Kansas City, MO-KS was $51,920 with most people making between $40,470 and $73,880

Outlook

8.11%
avg. annual growth

During 2014, this occupation employed approximately 37 people in Kansas City, MO-KS. It is projected that there will be - employed in 2024.

This occupation will have about 3 openings due to growth and about 11 replacement openings for approximately 14 total annual openings.

Industries that Employ this Occupation

Industry breakdown is not available for this occupation



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