Combined Food Preparation and Serving Workers, Including Fast Food

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About the Job

Perform duties which combine preparing and serving food and nonalcoholic beverages.

It is also Called

  • Cafe Worker
  • Car Hop
  • Caterer's Aide
  • Caterers Helper
  • Catering Assistant
  • Deli Clerk (Delicatessen Clerk)
  • Deli Cook (Delicatessen Cook)
  • Deli Worker (Delicatessen Worker)
  • Dietary Aide
  • Fast Food Cashier
View All

What They Do

  • Communicate with customers regarding orders, comments, and complaints.
  • Accept payment from customers, and make change as necessary.
  • Request and record customer orders, and compute bills using cash registers, multi counting machines, or pencil and paper.
  • Prepare daily food items, and cook simple foods and beverages, such as sandwiches, salads, soups, pizza, or coffee, using proper safety precautions and sanitary measures.
  • Clean and organize eating, service, and kitchen areas.
  • Monitor and order supplies or food items and restock as necessary to maintain inventory.
  • Serve customers in eating places that specialize in fast service and inexpensive carry-out food.
  • Collect and return dirty dishes to the kitchen for washing.
  • Wash dishes, glassware, and silverware after meals.
  • Distribute food to servers.

Interests

People who work in this occupation generally have the interest code: CRE.

This means people who work in this occupation generally have Conventional interests, but also prefer Realistic and Enterprising environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Support and Working Conditions in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Food Production - Knowledge of techniques and equipment for planting, growing, and harvesting food products (both plant and animal) for consumption, including storage/handling techniques.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Things They Need to Be Able to Do

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation - Actively looking for ways to help people.
  • Speaking - Talking to others to convey information effectively.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Education Required

Some of these occupations may require a high school diploma or GED certificate.

Wages

In 2018, the average annual wage in Kansas City, MO-KS was $21,380 with most people making between $17,050 and $28,960

Outlook

10.27%
avg. annual growth

During 2014, this occupation employed approximately 15,568 people in Kansas City, MO-KS. It is projected that there will be - employed in 2024.

This occupation will have about 1,599 openings due to growth and about 5,031 replacement openings for approximately 6,630 total annual openings.



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