Morticians, Undertakers, and Funeral Directors

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About the Job

Perform various tasks to arrange and direct funeral services, such as coordinating transportation of body to mortuary, interviewing family or other authorized person to arrange details, selecting pallbearers, aiding with the selection of officials for religious rites, and providing transportation for mourners.

It is also Called

  • Certified Mortician
  • Funeral Arrangement Director
  • Funeral Arranger
  • Funeral Counselor
  • Funeral Director
  • Funeral Location Manager
  • Funeral Planner
  • Funeral Planning Counselor
  • Funeral Pre-arrangement Counselor
  • Funeral Prearrangement Counselor
View All

What They Do

  • Obtain information needed to complete legal documents, such as death certificates or burial permits.
  • Consult with families or friends of the deceased to arrange funeral details, such as obituary notice wording, casket selection, or plans for services.
  • Perform embalming duties as necessary.
  • Oversee the preparation and care of the remains of people who have died.
  • Contact cemeteries to schedule the opening and closing of graves.
  • Remove deceased remains from place of death.
  • Arrange for clergy members to perform needed services.
  • Provide information on funeral service options, products, or merchandise and maintain a casket display area.
  • Offer counsel and comfort to bereaved families or friends.
  • Maintain financial records, order merchandise, or prepare accounts.

Interests

People who work in this occupation generally have the interest code: ESC.

This means people who work in this occupation generally have Enterprising interests, but also prefer Social and Conventional environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Independence and Achievement in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Clerical - Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography and transcription, designing forms, and other office procedures and terminology.
  • Psychology - Knowledge of human behavior and performance; individual differences in ability, personality, and interests; learning and motivation; psychological research methods; and the assessment and treatment of behavioral and affective disorders.
  • Sales and Marketing - Knowledge of principles and methods for showing, promoting, and selling products or services. This includes marketing strategy and tactics, product demonstration, sales techniques, and sales control systems.

Things They Need to Be Able to Do

  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Service Orientation - Actively looking for ways to help people.
  • Speaking - Talking to others to convey information effectively.
  • Coordination - Adjusting actions in relation to others' actions.
  • Time Management - Managing one's own time and the time of others.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.

Education Required

Most occupations in this zone require training in vocational schools, related on-the-job experience, or an associate's degree.

Wages

In 2016, the average annual wage in Kansas City, MO-KS was $46,660 with most people making between $30,030 and $74,910

Outlook

4.13%
avg. annual growth

During 2014, this occupation employed approximately 121 people in Kansas City, MO-KS. It is projected that there will be - employed in 2024.

This occupation will have about 5 openings due to growth and about 27 replacement openings for approximately 32 total annual openings.



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