Meter Readers, Utilities

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About the Job

Read meter and record consumption of electricity, gas, water, or steam.

It is also Called

  • Customer Field Representative
  • Electric Meter Reader
  • Fieldman
  • Field Service Engineer
  • Field Technician
  • Gas Meter Reader
  • Meterman
  • Meter Reader
  • Meter Reader Inspector
  • Meter Reading Clerk
View All

What They Do

  • Read electric, gas, water, or steam consumption meters and enter data in route books or hand-held computers.
  • Upload into office computers all information collected on hand-held computers during meter rounds, or return route books or hand-held computers to business offices so that data can be compiled.
  • Walk or drive vehicles along established routes to take readings of meter dials.
  • Inspect meters for unauthorized connections, defects, and damage, such as broken seals.
  • Verify readings in cases where consumption appears to be abnormal, and record possible reasons for fluctuations.
  • Report to service departments any problems, such as meter irregularities, damaged equipment, or impediments to meter access, including dogs.
  • Leave messages to arrange different times to read meters in cases in which meters are not accessible.
  • Connect and disconnect utility services at specific locations.
  • Answer customers' questions about services and charges, or direct them to customer service centers.
  • Update client address and meter location information.

Interests

People who work in this occupation generally have the interest code: CR.

This means people who work in this occupation generally have Conventional interests, but also prefer Realistic environments.

Work Values

People who work in this occupation generally prize Working Conditions, but also value Independence and Support in their jobs.

Things They Need to Know

  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Public Safety and Security - Knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions.
  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Mechanical - Knowledge of machines and tools, including their designs, uses, repair, and maintenance.

Things They Need to Be Able to Do

  • Service Orientation - Actively looking for ways to help people.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Time Management - Managing one's own time and the time of others.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Education Required

These occupations usually require a high school diploma.

Wages

In 2016, the average annual wage in Kansas City, MO-KS was $46,620 with most people making between $29,920 and $70,700

Outlook

1.90%
avg. annual growth

During 2012, this occupation employed approximately 105 people in Kansas City, MO-KS. It is projected that there will be 86 employed in 2022.

This occupation will have about 2 openings due to growth and about -2 replacement openings for approximately 0 total annual openings.



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