Order Fillers, Wholesale and Retail Sales

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About the Job

Fill customers' mail and telephone orders from stored merchandise in accordance with specifications on sales slips or order forms. Duties include computing prices of items, completing order receipts, keeping records of out-going orders, and requisitioning additional materials, supplies, and equipment.

It is also Called

  • Fulfillment Representative
  • Inventory Specialist
  • Order Builder
  • Order Builder Loader
  • Order Filler
  • Order Picker
  • Order Puller
  • Order Runner
  • Order Selector
  • Packer
View All

What They Do

  • Complete order receipts.
  • Obtain merchandise from bins or shelves.
  • Read orders to ascertain catalog numbers, sizes, colors, and quantities of merchandise.
  • Place merchandise on conveyors leading to wrapping areas.
  • Keep records of out-going orders.
  • Compute prices of items or groups of items.
  • Requisition additional materials, supplies, and equipment.

Interests

People who work in this occupation generally have the interest code: CR.

This means people who work in this occupation generally have Conventional interests, but also prefer Realistic environments.

Work Values

People who work in this occupation generally prize Relationships, but also value Support and Working Conditions in their jobs.

Things They Need to Know

  • English Language - Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar.
  • Customer and Personal Service - Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
  • Mathematics - Knowledge of arithmetic, algebra, geometry, calculus, statistics, and their applications.
  • Administration and Management - Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources.
  • Computers and Electronics - Knowledge of circuit boards, processors, chips, electronic equipment, and computer hardware and software, including applications and programming.

Things They Need to Be Able to Do

  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Speaking - Talking to others to convey information effectively.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Mathematics - Using mathematics to solve problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.

Education Required

These occupations usually require a high school diploma.

Wages

In 2018, the average annual wage in Kansas City, MO-KS was $28,220 with most people making between $19,970 and $40,090

Outlook

3.34%
avg. annual growth

During 2014, this occupation employed approximately 7,116 people in Kansas City, MO-KS. It is projected that there will be - employed in 2024.

This occupation will have about 238 openings due to growth and about 2,259 replacement openings for approximately 2,497 total annual openings.



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